Terms of Service & User Agreement

1. Agreement to Terms

These Terms of Service (“Terms”) constitute a legally binding agreement between you (“User,” “you,” or “your”) and MakingMoves.ai (“Company,” “we,” “our,” or “us”) regarding your use of our website, mobile application, and services (collectively, the “Service”).

By accessing or using our Service, you agree to be bound by these Terms and our Privacy Policy. If you do not agree to these Terms, you may not access or use our Service.

We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting. Your continued use of the Service after changes are posted constitutes acceptance of the modified Terms.

2. Eligibility

To use our Service, you must:

• Be at least 16 years of age
• Have the legal capacity to enter into binding agreements
• Not be prohibited from using the Service under applicable laws
• Provide accurate and complete information during registration
• Maintain the security of your account credentials

If you are using the Service on behalf of an organization, you represent that you have the authority to bind that organization to these Terms.

3. Account Registration and Security

3.1 Account Creation

To access certain features of our Service, you must create an account. You agree to provide accurate, current, and complete information during registration and to update such information to keep it accurate, current, and complete.

3.2 Account Security

You are responsible for:

• Maintaining the confidentiality of your account credentials
• All activities that occur under your account
• Notifying us immediately of any unauthorized use
• Ensuring your account information remains current and accurate

3.3 Account Termination

You may terminate your account at any time. We may suspend or terminate your account if you violate these Terms or engage in conduct that we determine is harmful to our Service or other users.

4. Use of Service

4.1 Permitted Use

You may use our Service for lawful purposes only, including:

• Taking assessments and receiving career guidance
• Accessing AI-powered coaching and recommendations
• Managing your career development journey
• Connecting with career opportunities and resources

4.2 Prohibited Use

You agree not to:

• Violate any applicable laws or regulations
• Infringe on intellectual property rights
• Upload malicious code or attempt to hack the Service
• Impersonate others or provide false information
• Spam, harass, or abuse other users
• Reverse engineer or attempt to extract source code
• Use automated tools to access the Service without permission
• Interfere with the proper functioning of the Service

5. Subscription and Payment Terms

5.1 Subscription Plans

We offer various subscription plans (Grow, Pro, Max) with different features and pricing. Current pricing and plan details are available on our pricing page and may be updated from time to time.

5.2 Payment Terms

By subscribing to a paid plan, you agree to:

• Pay all fees associated with your chosen plan
• Provide accurate payment information
• Authorize automatic recurring charges
• Pay applicable taxes and fees

5.3 Refunds and Cancellation

You may cancel your subscription at any time. Cancellations take effect at the end of your current billing period. We offer refunds in accordance with our refund policy, which may vary by jurisdiction and circumstances.

5.4 Price Changes

We reserve the right to modify our pricing. We will provide advance notice of price changes, and you may cancel your subscription if you do not agree to the new pricing.

6. Intellectual Property Rights

6.1 Our Content

The Service and its content, including but not limited to text, graphics, images, logos, software, and assessments, are owned by MakingMoves.ai and protected by intellectual property laws. You may not copy, modify, distribute, or create derivative works without our written permission.

6.2 Your Content

You retain ownership of content you submit to our Service. By submitting content, you grant us a non-exclusive, worldwide, royalty-free license to use, modify, and display your content solely for the purpose of providing our Service.

6.3 Feedback

Any feedback, suggestions, or ideas you provide about our Service become our property and may be used without compensation or attribution.

7. Privacy and Data Protection

Your privacy is important to us. Our collection, use, and protection of your personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference. By using our Service, you consent to our data practices as described in the Privacy Policy.

We implement appropriate security measures to protect your information, but we cannot guarantee absolute security. You acknowledge that you provide information at your own risk.

8. AI and Assessment Disclaimers

8.1 AI-Generated Content

Our Service uses artificial intelligence to provide recommendations and insights. While we strive for accuracy, AI-generated content may contain errors or may not be suitable for all situations. You should use your own judgment and consider seeking professional advice for important career decisions.

8.2 Assessment Results

Assessment results are for informational purposes only and should not be considered as professional psychological evaluation or career counseling. Results may vary based on various factors and should be interpreted in context with other career development resources.

8.3 No Employment Guarantee

Our Service is designed to assist with career development, but we do not guarantee employment, job placement, or specific career outcomes. Success depends on many factors beyond our control.

9. Disclaimers and Limitation of Liability

9.1 Service Availability

We strive to maintain continuous service availability but cannot guarantee uninterrupted access. The Service may be temporarily unavailable due to maintenance, updates, or technical issues.

9.2 Disclaimer of Warranties

THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT.

9.3 Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, DATA, OR USE, ARISING OUT OF OR RELATING TO YOUR USE OF THE SERVICE.

10. Indemnification

You agree to indemnify, defend, and hold harmless MakingMoves.ai, its officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses arising out of or relating to your use of the Service, violation of these Terms, or infringement of any rights of another party.

11. Termination

Either party may terminate this agreement at any time. We may terminate or suspend your access immediately, without prior notice, for any reason, including:

• Violation of these Terms
• Fraudulent or illegal activity
• Non-payment of fees
• Harmful conduct toward other users

Upon termination, your right to use the Service ceases immediately. Provisions that by their nature should survive termination shall survive, including ownership provisions, warranty disclaimers, and limitations of liability.

12. Governing Law and Dispute Resolution

12.1 Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of California, United States, without regard to its conflict of law provisions.

12.2 Dispute Resolution

Any disputes arising out of or relating to these Terms or the Service shall be resolved through binding arbitration in accordance with the rules of the American Arbitration Association. The arbitration shall take place in San Francisco, California.

12.3 Class Action Waiver

You agree that any arbitration or legal proceeding shall be limited to the dispute between you and us individually. You waive any right to participate in class action lawsuits or class-wide arbitrations.

13. General Provisions

13.1 Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and us regarding the Service and supersede all prior agreements and understandings.

13.2 Severability

If any provision of these Terms is found to be unenforceable, the remaining provisions shall remain in full force and effect.

13.3 Waiver

Our failure to enforce any provision of these Terms shall not constitute a waiver of such provision or any other provision.

13.4 Assignment

You may not assign or transfer these Terms without our written consent. We may assign these Terms without restriction.

14. Contact Information

If you have any questions about these Terms, please contact us: