Privacy Policy & Data Protection

1. Introduction

MakingMoves.ai (“we,” “our,” or “us”) is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website, mobile application, and services (collectively, the “Service”).

By using our Service, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree with our policies and practices, please do not use our Service.

2. Information We Collect

2.1 Personal Information

We may collect personal information that you voluntarily provide to us, including:

• Name, email address, and contact information
• Account credentials and profile information
• Payment and billing information
• Resume, CV, and career-related documents
• Assessment responses and test results
• Communication preferences and feedback

2.2 Automatically Collected Information

When you use our Service, we automatically collect certain information, including:

• Device information (IP address, browser type, operating system)
• Usage data (pages visited, time spent, features used)
• Location information (general geographic location)
• Cookies and similar tracking technologies
• Log files and analytics data

2.3 Third-Party Information

We may receive information about you from third parties, such as social media platforms, professional networks, or other services you choose to connect with our platform.

3. How We Use Your Information

We use the information we collect for various purposes, including:

• Providing and maintaining our Service
• Processing assessments and generating personalized insights
• Delivering AI-powered coaching and recommendations
• Managing your account and subscription
• Processing payments and billing
• Communicating with you about our Service
• Improving our platform and developing new features
• Ensuring security and preventing fraud
• Complying with legal obligations
• Marketing and promotional activities (with your consent)

4. Information Sharing and Disclosure

4.1 Service Providers

We may share your information with trusted third-party service providers who assist us in operating our platform, conducting business, or serving our users. These providers are bound by confidentiality agreements and are prohibited from using your information for any other purpose.

4.2 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the business transaction. We will notify you of any such change in ownership or control of your personal information.

4.3 Legal Requirements

We may disclose your information if required by law, court order, or government regulation, or if we believe such disclosure is necessary to protect our rights, property, or safety, or that of our users or the public.

4.4 Consent

We may share your information with your explicit consent or at your direction, such as when you choose to share your assessment results with potential employers or career coaches.

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of data in transit and at rest
• Regular security assessments and audits
• Access controls and authentication mechanisms
• Employee training on data protection practices
• Incident response and breach notification procedures

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee absolute security.

6. Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information, including:

• Access: Request access to your personal information
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information
• Portability: Request a copy of your information in a portable format
• Restriction: Request restriction of processing of your information
• Objection: Object to processing of your information
• Withdrawal: Withdraw consent for processing (where applicable)

To exercise these rights, please contact us via chat. We will respond to your request within the timeframe required by applicable law.

7. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our platform. These technologies help us:

• Remember your preferences and settings
• Analyze usage patterns and improve our Service
• Provide personalized content and recommendations
• Ensure security and prevent fraud
• Deliver relevant advertisements (with your consent)

You can control cookie settings through your browser preferences. However, disabling certain cookies may limit your ability to use some features of our Service.

8. Data Retention

We retain your personal information for as long as necessary to provide our Service and fulfill the purposes outlined in this Privacy Policy. Specific retention periods depend on:

• The type of information and how it is used
• Legal and regulatory requirements
• Your account status and activity
• Business and operational needs

When we no longer need your information, we will securely delete or anonymize it in accordance with our data retention policies.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. When we transfer your information internationally, we implement appropriate safeguards to ensure your information receives adequate protection, including standard contractual clauses and adequacy decisions.

10. Children’s Privacy

Our Service is not intended for children under the age of 16. We do not knowingly collect personal information from children under 16. If we become aware that we have collected personal information from a child under 16, we will take steps to delete such information promptly.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of any material changes by posting the updated Privacy Policy on our website and updating the “Last Updated” date. Your continued use of our Service after such changes constitutes acceptance of the updated Privacy Policy.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us: