How Can We Help You?
Find answers to common questions, get help with your account, learn about our features, and discover how to make the most of your career development journey.
Quick Help Categories
Browse by category to find the help you need quickly and efficiently.
Getting Started
Learn how to create your account, set up your profile, and take your first assessment.
Assessments & Tests
Everything about our assessment types, how they work, and interpreting your results.
AI Tutor & Coaching
Get help with AI-powered coaching, personalized recommendations, and learning paths.
Account & Billing
Manage your account settings, subscriptions, payments, and billing information.
Technical Support
Troubleshoot technical issues, browser compatibility, and platform performance.
Privacy & Security
Learn about data protection, privacy settings, and security measures.
Most Popular Questions
Quick answers to the questions we hear most often from our users.
How do I get started with MakingMoves.ai?
Getting started is easy! Follow these simple steps:
- Create a free account by clicking “Get Started” on our homepage
- Complete your profile with basic information about your career goals
- Take your first assessment – we recommend starting with our Career Assessment
- Review your results and personalized recommendations
- Explore additional assessments and AI tutor features
Our AI tutor will guide you through each step and provide personalized recommendations based on your goals.
What types of assessments are available?
We offer a comprehensive range of assessments to support your career development:
Core Assessments:
- Personality Tests
- Aptitude Tests
- Skills Assessments
- Career Tests
- IQ Tests
Specialized Tests:
- Emotional Intelligence
- Leadership & Management
- Company-Specific Prep
- Interview Practice
- Behavioral Assessments
Each assessment is scientifically validated and provides detailed insights with actionable recommendations.
How does the AI tutor work?
Our AI tutor provides personalized coaching and guidance throughout your career development journey:
Personalized Learning
Adapts to your learning style, pace, and career goals
Real-time Feedback
Provides instant feedback on assessments and practice sessions
Adaptive Pathways
Creates customized learning paths based on your progress and goals
Smart Recommendations
Suggests relevant assessments, resources, and career opportunities
What subscription plans are available?
We offer three subscription plans to meet different needs and budgets:
Grow Plan
Perfect for getting started
- • Basic assessments
- • AI tutor access
- • Progress tracking
Pro Plan
Most popular choice
- • All assessments
- • Advanced AI features
- • Interview practice
Max Plan
Complete career solution
- • Everything in Pro
- • 1-on-1 coaching
- • Priority support
All plans include a free trial period. You can upgrade, downgrade, or cancel anytime.
How accurate are the assessment results?
Our assessments are scientifically validated and highly accurate:
While no assessment is 100% perfect, our tests provide reliable insights that have helped millions of professionals make informed career decisions.
Can I retake assessments?
Yes, you can retake most assessments, but we recommend following these guidelines:
Recommended Waiting Periods:
- Personality Tests: 6 months (personality traits are relatively stable)
- Skills Assessments: 3 months (allows time for skill development)
- Practice Tests: Immediately (designed for repeated practice)
- Career Tests: 6-12 months (career interests evolve gradually)
Why Wait?
Taking assessments too frequently may not provide meaningful new insights and could lead to inconsistent results due to temporary factors like mood or stress.
Your assessment history is saved in your dashboard, so you can track changes over time.
Getting Started
Account Creation
- • How to create a free account
- • Email verification process
- • Setting up your profile
- • Choosing your career goals
First Steps
- • Taking your first assessment
- • Understanding your dashboard
- • Navigating the platform
- • Setting preferences
Assessments & Tests
Assessment Types
- • Personality assessments explained
- • Aptitude vs. skills tests
- • Career exploration tools
- • Company-specific preparations
Results & Interpretation
- • Understanding your scores
- • Reading detailed reports
- • Comparing results over time
- • Sharing results with others
AI Tutor & Coaching
AI Features
- • How AI personalization works
- • Getting better recommendations
- • AI chat and conversations
- • Learning path optimization
Coaching Sessions
- • Scheduling AI coaching
- • Interview practice sessions
- • Goal setting and tracking
- • Progress monitoring
Account & Billing
Account Management
- • Updating profile information
- • Changing password
- • Privacy settings
- • Deleting your account
Subscription & Billing
- • Upgrading your plan
- • Payment methods
- • Billing cycles and invoices
- • Cancellation and refunds
Technical Support
Common Issues
- • Login and access problems
- • Browser compatibility
- • Assessment loading issues
- • Mobile app troubleshooting
System Requirements
- • Supported browsers
- • Internet connection requirements
- • Mobile device compatibility
- • Accessibility features
Privacy & Security
Data Protection
- • How we protect your data
- • Data encryption and security
- • GDPR compliance
- • Data retention policies
Privacy Controls
- • Managing privacy settings
- • Data sharing preferences
- • Downloading your data
- • Requesting data deletion
Still Need Help?
Can’t find what you’re looking for? Our support team is here to help you succeed.
Live Chat
Chat with our support team in real-time during business hours.
Premium Support
Max plan subscribers get priority support with faster response times and dedicated assistance.
Upgrade to Max PlanReady to Start Your Career Journey?
Now that you have all the information you need, take the first step towards unlocking your career potential.